Frequently Asked Questions
Answers for customers questions
How to shop
Place an order
Our website Online Shopping System is very secure. We are always willing to get our website updated and free of bugs, in order to give you the best shopping experience. Placing an order is easy with us, thanks to a one page checkout system.
Checkout your Cart
Checking out your cart is free of risk! We won’t store any information we don’t need for processing your order. And, of course, won’t hand out your information to any third party!
Pay via PayPal
We realized that paying online with PayPal is easy, fast and risk free. That’s why we decided to provide you this long established payment gateway. You can either pay with any credit or debit card you have handy, or register quickly and easily for a PayPal account, which will allow you to pay or receive money through this account later as well. If you have any questions about this, feel free to contact us at any time! Email us to info@slacklineshop.com.au
Shipping
Shipping
We will ship your Slackline for free within Australia if your order value is over AUD 149.00.
Create Account or Guest Order
We offer of course the option to place an order as an guest, that means we won’t save any information for future purposes and you won’t need to wait for email confirmations nor login and and remember another password!
We won’t force you to Create a customer account with us, but, if you do register an account with us, you will be able to enjoy the following benefits through your Slacklineshop Australia account:
- Track your orders and manage your order history
- Save your address and credit card details for faster shopping
- Request your return or exchange directly from your account – no need to contact customer care
- Gain access to your Wish List and Recommendations
To create an account, simply select SIGN IN on the navigation bar and then REGISTER NOW to fill in your details.
Returns
We do take your slackline order back if you don’t like it. We won’t ask any questions. But to get a full money refund, the slackline needs to be new or show clear manufacturer failure. If neither of the two things appear we can still give you a partial refund. Talk to us before you ship it back! Contact us